NHS role

Ward Clerk / Receptionist

Keeps a ward or department running administratively — reception, records, bookings and the first point of contact for patients and visitors.

Salary
£25,272–£25,272
NHS demand
Growing
Next step
Medical Secretary

Already here? This is my role →

CareRoute Career Score™
Solid
relative to other NHS roles

Strong on work–life balance and entry; held back by AI resistance.

Salary growth80

Can reach ~£71,000 via Head of Service / Director of Nursing or AHP.

Job security48

Workforce scale not separately tracked; trend not tracked.

AI resistance15

Less resistant to automation — admin-heavy work.

Work–life balance95

Strong work–life balance; regular hours.

Entry access81

Easy entry — low study load, moderate competition.

Flexibility62

2 onward routes; good flexible-working scope.

Career Score™ is CareRoute's own indicative rating from public NHS-style data — not an official NHS ranking. A composite of six factors; same inputs always give the same score.

Salary
£25,272–£25,272
Next step
Medical Secretary
Avg progression
~1 yrs
NHS demand
Growing
Study required
Low
Flexibility
Solid
Why we scored it 64: Strong on work–life balance and entry; held back by AI resistance.

What you'd do

  • Manage ward reception and enquiries
  • Maintain patient records and notes
  • Book appointments and update systems
  • Support the clinical team with admin

Is this you?

You enjoy helping people and working as part of a team
You want hands-on NHS experience
You're drawn to administration
You value secure, structured public-sector work

Typical progression routes

Indicative routes from the career graph — not usage data.

Your salary roadmap

Indicative pay on the highest-reaching route, by year.

£25,272
Yr 0
£25,760
Yr 2
£27,476
Yr 4
£49,387
Yr 6
£66,582
Yr 8
See how to reach £70,896

Skills & requirements

Skills you'll use in this role
OrganisationCommunicationIT systemsDiscretion
What you'll need for your next step → Medical Secretary
  • Medical terminology / audio-typing skills
  • IT / office systems confidence
Latest intelligence

Guides & updates

We're writing in-depth administration guides — pay, entry routes and progression. In the meantime, explore the roles and career map above.

FAQ

Questions, answered straight

Band 2 on the 2026/27 Agenda for Change scale — indicative figures; verify against official NHS sources.
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Where to look next

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